Glasshouse delivers Citrix Management as a Service through the Magnify service framework. Magnify is either delivered as a fully-managed service, focusing on L3 integrated support with automated monitoring, or as Magnify Express - a lower cost alternative which delivers Citrix Monitoring and ad-hoc support.
|Service||Support Coverage||Monitoring Automation||Value-Added Services|
|Magnify||24x7 L3 Support||Included for XenApp and XenDesktop, with full-stack monitoring available as an option||
|Magnify Express||Ad-hoc Incident Support||
Sound operations begin with strong underpinning design and implementation. This coupled with process and metrics, we deliver consistent managed services for Citrix, without the high-cost overheads and complexity introduced from large systems integration and outsourcing firms.
Our services provide visibility and control of Citrix workspace compute infrastructure required to ensure maximum uptime and minimal time for delivery of services. We support management of both customer on-premise infrastructure and cloud-based deployments.