Poorly performing or unstable desktop workspaces are often the result of inadequate monitoring and management of the IT environment, with a key issue being the lack of visibility into the actual end-user experience. a fundamental quality Magnify delivers enables us to deliver high-quality managed service for the DesktopWorkspace, without the high-cost and complexity associated with broad outsourcing agreements.

Our services provide visibility and control of Citrix and AWS workspace compute services. Magnify will integrate with customer on-premise, hybrid cloud-based deployments.

Magnify Method

  • Use cases:
    • Citrix XenApp & XenDesktop
    • AWS Workspaces and AppStream
  • Automated monitoring and reporting delivered by the Magnify toolset
  • Detailed resolver groups, integrated with customer support operations
  • Initial environment health assessment highlighting risks and constraints; recommendations for proactive improvements
  • Follow-up strategic assessments every quarter, including consultation with a senior consultant
  • Application packaging and deployment

Magnify Value

  • Improved visibility for workspace service availability and reliability
  • Improved expediency of incident root cause identification
  • Increased user satisfaction and end-user experience
  • Access to senior Workspace specialists for incident management
  • Weekly environmental snapshot report detailing capacity & usage, performance bottlenecks and issues
  • SLA driven services focused on operational sustainability

2017 DaaS & Workspace State of the Market Report

Looking for VDI, DaaS & Cloud Workspace Advice?

We present a vendor independent view of market leaders and new entries for Desktop as a Service and Cloud Workspace technologies.

In this report we outline market leading and innovative technologies, and refine a complex array of options into 10 pages of expert guidance.