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Transformation to Azure Cloud with Managed Operations

Transformation & CloudControl Case Study - Financial Services Business

A financial services client in Sydney had an immediate requirement to exit a legacy hosting provider environment. 

With an end of contract service data looming, GlassHouse was engaged to accelerate this client’s migration to an Azure environment.

Customer Challenge
  •  The legacy estate was operationally unstable and incurred high costs for support/hosting.
The Solution:
  • GlassHouse engaged with a series of short, focused engagements starting with DiscoverNow.
  • DiscoverNow provided a baseline assessment and costing for Azure, along with project estimates for design and migration for Azure.
  • This initial engagement was followed by an AppMigrate engagement, where the GlassHouse team designed, planned, and migrated the existing application services across to a greenfield Azure tenancy.
  • In addition to core network, application, and identity services, a legacy VDI environment running Citrix was redesigned and migrated to the Azure.
  • Start to finish the initial phase of work was completed in 5 months, allowing for transition to Magnify for an SLA managed environment.
The Outcome

Magnify provided L1-L3 support for the complete production environment, including 24×7 support, and ongoing stabilization efforts to enhance the operating environment. Over the first 6 months, the environment was continually improved and stabilized, allowing the GlassHouse team to transition the estate back to customer management.

Ultimately, the customer environment went through a complete redesign and uplift, along with painstaking remediation of legacy Windows, security, user profile, user data, and identity management systems. The Azure end-state operating environment proved a reliable base for cloud operations.

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